Citadel Instant Payments is one of many payment options becoming more popular throughout the online gambling industry. It offers a host of top benefits and features, making it an appealing prospect for players seeking fast and secure deposits.

On this page, you’ll see a list of the very best online casinos that accept Citadel. All of these have been hand-selected by our leading team of researchers and reviewers. If you click the links displayed above, you’ll either be directed to the casino and its latest Welcome Bonus or you can read our review on that casino.

If you’re not sure what Citadel is, how it works, and what kind of features it offers, keep reading this guide to using Citadel on the best online casinos.

Play at the best Citadel Casinos

Instant Payments by Citadel: How Does it Work?

Citadel is designed to streamline and simplify the deposit process. It really couldn’t be easier or more secure—just what you need in a deposit option. To use this method to transfer money to your account, just follow these steps:

  1. Look for the “Citadel Instant Payments” option at your chosen online casino.
  2. You will be presented with a drop-down menu containing most popular banks. Find your banking provider and select it.
  3. After being transferred to a log in page, you simply need to log in to your bank account.
  4. Enter the amount that you wish to transfer and confirm the transaction.
  5. Return to the casino cashier!

That’s all there is to it. When you return to the casino, you’ll notice that your funds are waiting in your account. If you deposited enough to qualify for a Welcome Bonus, those funds may also be waiting in your account. You are now free to use your funds, bonus credits, and Free Spins (if available) to play the casino’s many games.

Where Can You Use Citadel?

Citadel Instant Payments can be made in all of the following countries:


On a per capita basis, Australians are some of the most dedicated gamblers in the world. The population may be relatively small when compared to countries like the United Kingdom, but Australia is always an important destination for online casinos and payment options. As a result, you have a lot of different options at your disposal.

Instant payment options are actually quite popular here and for many years, POLi Payments led the way. After a few security concerns were raised about the use of POLi, players began to look for alternatives and Citadel seemed to fit that role perfectly.


Germans love online gambling games and multiple casino brands and payment services cater for them. These include instant payment services, making Citadel tailormade for success in Germany.


The Swedish gambling market changed completely in 2019. The doors were thrown open and gambling sites were given access. However, many restrictions were placed on those sites and these governed everything from bonus offerings to payment options and more.

It tends to be a little harder to find a reliable payment method for Swedish gamblers so if Citadel is available, we recommend checking it out.


Canada, like Australia, is a massive online gambling destination that is very big on instant payment solutions. Citadel takes somewhat of a backseat in Canada, however, as many players prefer Interac, which is exclusive to this nation and works in much the same way.

It’s likely that the number of users will increase as more Canadians turn to online gambling sites and some of them turn their backs on Interac. After all, it doesn’t matter how prevalent a particular service is, it will always have its detractors.

If you gather together a group of 100 experienced casino players, there’s a good chance that at least 20 of them will despise PayPal and prefer using a similar service like Neteller. Maybe they were the victim of a minor issue that blossomed into something much worse. Maybe they had problems with the customer support.

Whatever the reason, people grow weary of popular services and are always on the lookout for alternatives, which means that Citadel will always have a chance in the Canadian market.


Finland has become one of Europe’s biggest online gambling destinations in recent years. It hasn’t always offered much promise, but Finnish players are hungry for great games and casinos are more than happy to cater for them.

Options are plentiful here, including E-Wallets but Citadel is one of the best and one of the ones we recommend.

these are the best sites that accept Citadel

United Kingdom

Players in the United Kingdom have many options to choose from when it comes to online casino gambling, including PayPal, Skrill, and Neteller. E-Wallets and debit cards are much more common (credit card gambling is illegal in the UK) and instant payment solutions haven’t really taken off.

However, Citadel is regulated by the Financial Conduct Authority and works with most major UK banks, so we recommend giving it a go if you’re looking for a quick, safe, and convenient option.

United States

Just because Citadel Instant Payments are accepted in United States, doesn’t mean you can use them on online casinos.

The online gambling industry is very tightly regulated in the US. It has yet to be legalized at a federal level and while a few states have relaxed their laws and allowed brands to operate, their services tend to be state-specific.

More often than not, the only way to deposit at legal online casinos in the US is via slow and expensive wire transfers, although many have started accepting Bitcoins to get around this issue.

Other Countries Where You Can Use Citadel

The above list isn’t complete, as Citadel can also be used in the following countries. However, as many of these have strict online gambling laws, it may be difficult to find Citadel Instant Payments offered by casinos/sportsbooks in these regions:

  • Austria
  • Belgium
  • Czech Republic
  • Denmark
  • Estonia
  • Italy
  • Lithuania
  • Portugal
  • Slovakia
  • Spain

What are the Benefits of Using Citadel?

Citadel isn’t exactly unique, but it isn’t trying to be. It’s offering a simple and secure service that does the job quickly and without any hassle. It’s just what you need in a casino deposit method.

As with Interac, POLi, and other similar services, Citadel provides all of the following benefits:

  • Access to bank transfers that are made in real-time and processed instantly.
  • Available to most users with a bank account.
  • Direct payments from your bank, which means you don’t need to use “middleman’ services like Skrill.
  • Make secure transactions from any platform and any device.
  • No complicated or lengthy sign-up process needed.
  • Payments can be made any time of day and any day of the week.

Perhaps more importantly, Citadel is also very safe. It uses your bank’s security systems, as well as those employed by the casino and by Citadel itself. It’s a triple-threat and it combines three of the safest industries and some of the best technologies online.

If safety is a major concern for you, Citadel could be the solution you’re looking for.

Are There any Downsides?

If you’re not able to use Citadel, whether because you don’t have a compatible bank account or you’re not in one of the listed countries, Citadel is useless to you. Some players are also wary of using something that connects to their bank account and they prefer to use an intermediary.

These are minor issues, but there is a potentially bigger issue we can see and it’s one that turns a positive into a negative.

If you have a gambling addiction and find that you often gamble more than you should and need to place self-imposed restrictions, Citadel isn’t ideal.

By connecting directly to your bank account, it forms a link between the casino and every penny that you own. If you deposit your monthly allowance and then go on to lose all of it, you might be tempted to make another payment, and another.

It’s a trap that gambling addicts fall into all of the time. They make additional deposits to chase their losses and they often gamble more and more with each bet that they make. In doing so, they find themselves on a very slippery slope and that can turn services like Citadel from a convenient and simple solution into a problematic and costly nightmare.

In such cases, we recommend that you use an e-wallet service like PayPal. Not only is it secure, but it can also be used as a bankroll aid.

You just need to load your PayPal account with the maximum budget for that month and then use that account to fund as many sportsbooks or casinos as you want. If you win, you can withdraw some funds to your PayPal account and use it to gamble elsewhere, but until that period ends, you should refrain from making another deposit.

Of course, there is always an element of risk when it comes to problem gambling and you need to exercise some restraint to avoid this issue, so we recommend using deposit limits or loss limits as well.

these are the best casinos that take citadel payments

Citadel FAQ's

You do not need a Citadel account to transfer payments. However, you will need a bank account and that bank account needs to be on the list of accepted banks. This is something you can check in advance by visiting the Citadel page or initiating a payment and seeing if your bank is on the dropdown menu.
The limit varies depending on the bank, the merchant, and your experience with Citadel. However, these tend to be much higher than some other commonly used methods. Take a look at the casino Terms and Conditions to discover the maximum deposit and withdrawal amounts.
The longer you use Citadel, the more of a valued customer you will become and the larger your limits will be. However, your experience with Citadel won’t necessarily alter the limits fixed by the casino. For that, you may be able to deposit/withdraw more by advancing through the levels of the Loyalty Program, if available.
Most devices and platforms are supported, as everything is processed through your bank and you don’t need a device-specific application. You should be able to make Citadel payments on Mac, Windows, iOS, and Android.
Firstly, you need to wait for the casino’s pending period. This is completely out of the control of Citadel and your bank account and is entirely of the casino’s choosing. Some sites have a pending period of just a few hours, others extend it to several days.

Once that period has finished, it can take anywhere from 1 to 3 days for your funds to clear.

It may be quicker to receive money via a withdrawal, but there is not necessarily a “better” option. It all depends on what you’re looking for and whether you have a debit card or use a bank that is compatible with Citadel Instant Payments.

For more information, take a look at our guide on using debit cards on online casinos.

Citadel works with most currencies and you can transfer back and forth as needed. If the site only works in USD and you use EUR, you shouldn’t have an issue.

Use Citadel Instant Payments Today 

Now that you know everything there is to know about Citadel, it’s time to start using this payment method on the best online casinos.

As discussed already, this page is home to a list of the best casinos that accept Citadel Instant Payments. They have different deposit and withdrawal limits and you’ll also see big differences with regards to their games, bonuses, and restricted countries.

Fortunately for you, we have extensive reviews on all of these online casinos and you can get more information by reading these. 

If you’re reached this point in the article and have decided that Citadel isn’t for you, don’t worry, as there are many other payment options available and we’ve written about the best ones here at WebxCon.

For instance, we have an extensive guide to using Boku, another lesser-known service that is becoming increasingly popular.