Platinum Play is part of one of the biggest online casino groups in the world: Digimedia. For nearly two decades this casino group has flown the flag for Microgaming and the Fortune Lounge Group, offering big bonuses and many top titles.
But is Platinum Play still as strong as it once was? We take a closer look in this Platinum Play review.
- Big Brand
- Great Games
- Welcome Bonuses
- Loyalty Bonuses
Platinum Play Pros and Cons
- Respected Brand
- Solid Microgaming Casino
- Safe and Fair
- Big Welcome Bonuses
- Frequent Promotions
- Customer Support Slow
- Withdrawal Limit
- Withdrawals Can be Slow
Restricted Countries
Platinum Play doesn’t make it very clear which countries are allowed and which ones are not, making our job very difficult. However, we have done some research, tried a few things ourselves and we can say with complete certainty that this real money casino is not available in the following regions:
- Africa
- Asia
- Australia
- Cyprus
- Turkey
- Israel
- Italy
- Estonia
- Bulgaria
- UK
- US
Platinum Play Screenshots
https://www.webxcon.com/platinum-play-online-casino-review#sigProId1f19463c15
Platinum Play Promotions and Bonuses
You can get up to $800 when you signup to Platinum Play. This is paid out over the course of three deposits (learn more about matched deposit bonuses), and every now and then they also throw some free spins into the bundle.
Just click the Platinum Play casino link on this page to take advantage of that bonus and whatever other offers they have right now.
Casino Reload Bonus
Casino Reload Bonus
Platinum Play have loyalty bonuses and reload bonuses to keep players interested. This is something they have always tried to do, something you will see on all Digimedia casinos.
These days you don’t quite get the excitement of the big sweepstakes you used to get on the Fortune Lounge Group, but there are still plenty of bonuses to secure as a loyal player.
Platinum Play Software
Platinum Play only uses Microgaming, a trend that is common with all Digimedia casinos, including Royal Vegas. You can either download their casino onto your desktop or mobile device, or you can play it through your browser.
- Microgaming
- QuickSpin
Platinum Play Banking Options
Standard
- Bank Transfer
- Credit/Debit Cards (Visa, MasterCard, Maestro)
Wallets
Country/Region Specific
- eKonto
- EPS
- Postepay
- InstaDebit
- NeoSurf
- POLi
- Abaqoos
Currencies
- Australian Dollars
- Euros
- Norwegian Kroner
- Swedish Kronor
- US Dollars
Languages
English
German
French
Italian
Swedish
Chinese
Japanese
Platinum Play Withdrawal Limit
There is a withdrawal limit of just $5,000 a week on Platinum Play, which is a little disappointing. As for the withdrawals themselves, there is an official pending time of 24 hours, but in our experience it actually takes around 3 to 4 days until our money is released.
This is okay with web wallets like Neteller, as the payment will the land in your account instantly, but it’s not okay with wire transfers and credit/debit cards, as it can mean the entire process takes 7 to 10 days.
Platinum Play Games
Microgaming have more slots than any other developer and the pick of the bunch can be found on Platinum Play. These include real money roulette (learn more here) and blackjack (click here) as well as many top slots:
Slots
Jurassic ParkThis Microgaming slot machine takes the player on an adventure through the famous theme park.
Major MillionsA huge progressive jackpot slot from Microgaming.
Mega MoolahA progressive jackpot slot machine from Microgaming.
Thunderstruck IIA classic Microgaming slot.
Table Games
American RouletteA high stakes game of chance.
Double Exposure BlackjackThis is one of the best blackjack games in the world.
French RouletteOne of the lowest house edges of any roulette game.
Live Casino
High-Low Switch
Party BlackJackA celebratory game of blackjack.
Platinum Play Security and Safety
Platinum Play has been going for a long time and has had no disasters with regards to security. That’s rare in this day and age, but it’s common or online casinos because they are as safe as can be.
They are regulated by the Malta Gaming Authority, they use a 256-bit SSL certificate and they are also audited.
Customer Support
Customer support used to be great on all Digimedia casinos, including Platinum Play. These days they have dropped the ball with some of their big named brands and Platinum Play seems to have felt the effects of that the most.
The support is still there, there are still plenty of options and they are helpful when they finally get in touch, but it can be a slog at times. What should be taking a few hours takes a few days, and it can be frustrating.
FAQs
The Platinum Play mobile casino can be downloaded onto Apple and Android and has many of the same games you will find on the desktop casino, as well as a bunch of mobile-specific titles.
There is no PayPal accepted on Platinum Play, either as a deposit or a withdrawal option. PayPal is not as popular as Skrill in the online gambling sector, so this is not uncommon.
There are many Paypal casinos out there though if you want to use this method. You can use Neteller instead (read more here).
You can contact them via the phone, just bear in mind that the support numbers deal with all Digimedia casinos, not just Platinum Play:
- Austria: 0800005080
- Australia: 1-800-658460
- Belgium: 080049216
- Canada: 1-866-745-2415
- Cyprus: 357-800-773-15
- Germany: 0-800-000-3370
- Mexico: 18669724381
- Netherlands: 0-800-0204-703
- Portugal: 0-800-815386
- Spain: 800-300-087
- Switzerland: 800001722
Platinum Play is very fair, as evidenced by the eCogra assessment you can find not the site’s main page. This shows the payouts for all of the games and ensures complete transparency.
Our Platinum Play Review Summary
Platinum Play is not as good as it used to be, we’ll be the first ones to admit that. We remember how much better this casino and other Digimedia casinos were compared to the competition some five, six or seven years ago.
They no longer have that dominance, but they are still a solid casino and one you should definitely consider signing up for.
